Privacy Policy

Privacy Policy for https://collision-repair-audit.collision-talk.com

Introduction

Welcome to the online platform of collision repair audit (hereinafter referred to as “we,” “our,” or “the Company”). We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This Privacy Policy details our practices regarding the handling of personal information in alignment with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://collision-repair-audit.collision-talk.com), mobile applications, online services, and products offered by collision repair audit. Please be advised that this Privacy Policy does not extend to third-party platforms or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your user account on our platform.
  2. Payment Information: Data needed for processing transactions, including cardholder names, payment method numbers, expiration dates, and security codes.
  3. Financial Information: Records of financial transactions, income levels, and banking information (where applicable).
  4. Purchase Information: Details about the products or services you have acquired from us.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our applications or visit our websites.
  7. Feedback: Comments, suggestions, reviews, and ratings provided by users regarding our services and products.
  8. Social Media Information: Data from social media platforms when users choose to log in or share content through such platforms on our site.
  9. Product Information: Details about the products you browse, purchase, or express interest in on our platform.

We obtain this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site, ensuring basic functionalities, and remembering user preferences.
  • Preference Cookies: Used to remember your settings and customize your experience.
  • Analytics Cookies: Help us understand how users interact with our websites and applications, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the fulfillment of legitimate business purposes and legal obligations. Once these purposes are achieved or when data is no longer required, we securely delete or anonymize the information in accordance with applicable laws.

Security Measures

collision repair audit has implemented robust security measures to safeguard your personal data:

  • Employing encryption for secure communication between users’ devices and our servers.
  • Engaging reputable third-party processing partners who adhere to strict security standards to handle sensitive data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to request corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Under certain conditions, you can ask for the deletion of your personal data.
  • Restriction: You may request restrictions on processing your data in specific circumstances.
  • Portability: The right to obtain and transfer your personal data from us to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that you are not subject to automated individual decision-making or profiling that significantly affects you.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to data privacy, please contact us:

We appreciate your trust in collision repair audit, and we are committed to maintaining a transparent and responsible approach to data handling.